Stuck on the "loading character"

[Rossen]

Hey fine peeps!

Anyone can help? i never had any problem with this program/server but since yesterday i can't open the game at all--i login successfully, then on the screen with the many screens in the ship the blue band shows loading data completely --in the end its written "loading character" and then it stays like this for hours...

tried the second server too, created character but it wouldn't load either.

what advise? to reinstall the whole thing? If yes, which files to backup to keep my character stuff?

Thanks!!